Refund policy

Because much of our merchandise is produced specifically for each order, our return and exchange policy differs from that of a traditional retail store.

Returns and Exchanges: Unless otherwise stated for a particular product, we do not accept returns or exchanges for buyer's remorse, incorrect size selection, color preference, or other customer-selection issues involving made-to-order merchandise.

Please review product descriptions and sizing information carefully before ordering.

Damaged, Defective, or Incorrect Items: If your order arrives damaged, defective, misprinted, or you receive an item different from what you ordered, please contact us within 14 days of delivery. Include your order information, a description of the problem, and clear photographs showing the issue.

Once the claim has been reviewed and approved, we may provide a replacement or refund as appropriate.

Order Cancellations: Because production may begin shortly after an order is submitted, cancellations are not guaranteed. Cancellation requests should be made as soon as possible. If production or fulfillment has already begun, we may be unable to cancel or modify the order.